Privacy Policy

GlowDefend ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Identification Information: Name, email address, phone number, billing and shipping address.

• Payment Information: Credit/debit card details or other payment method data (processed securely via third-party payment processors).

• Device & Usage Data: IP address, browser type, pages visited, time spent on site, and referring URLs.

• Cookies & Tracking Technologies: We use cookies to improve your browsing experience and analyze website traffic.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process and fulfill your orders for GlowDefend solar security lights.

• To send order confirmations, shipping updates, and customer support communications.

• To improve our website, products, and services based on your feedback and usage patterns.

• To send promotional emails and special offers (only with your consent; you may opt out at any time).

• To comply with legal obligations and prevent fraudulent transactions.

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following situations:

• Service Providers: Trusted third-party vendors (e.g., payment processors, shipping companies, email platforms) who assist us in operating our business.

• Legal Compliance: When required by law, court order, or government authority.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies Policy

Our website uses cookies to enhance user experience, remember preferences, and gather analytical data. You can control cookie settings through your browser at any time. Please note that disabling cookies may affect certain features of the website.

5. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer required, it will be securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal information we hold about you.

• Right to Correction: Request correction of inaccurate or incomplete data.

• Right to Deletion: Request deletion of your personal data, subject to legal requirements.

• Right to Opt-Out: Unsubscribe from marketing communications at any time by clicking 'Unsubscribe' in our emails.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

9. Children's Privacy

GlowDefend does not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our website after any modifications constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

GlowDefend

Email: support@glowdefend.com

Website: www.glowdefend.com

We aim to respond to all inquiries within 2-3 business days.

GlowDefend — Protection you can rely on, night